How to book
Booking
is simple and easy just follow these steps.
1 Fill
in our enquiry / booking form
2 You will be sent an email or called back on the number
supplied to confirm availability.
3 Payment will be taken in full at the time of booking
and a confirmation invoice will be emailed to you.
Children
and infants
Due
to regulations all children and infants must have their own
seat in passenger vehicles. Unfortunately this means that there
are no children’s discounts available.
At
the airport
When
you arrive at the airport and enter the arrivals hall you will
need to find your driver. He will be holding a www.skiidygonzales.com
sign with you party leader’s name on it. For ease of recognition
(and because we like all things Mexican) he or she will be wearing
a Sombrero. Go up to them and say hello. They will take you
to your vehicle and organise everything.
On
arrival at resort
Whilst
we know an awful lot about our resorts it is impossible to know
every buildings location. We will have searched your accommodation
and found directions. However, just in case of any difficulties
please ensure you are carrying location and contact details
for your chalet, apartment or hotel.
In
our minibuses
On
board our smart Renault Traffic minibuses you will find, DVD
entertainment and plug in points for your Ipods and MP3 players.
There will also be some refreshments and snacks available. Whilst
we cannot charge for these it is customary to give the driver
€1 for a bottle of water and small chocolate bar to cover
the costs.
In
case of delays
Our
scheduling procedures are generous and allow plenty of time
to cope with your transfers. Flight delays are out of our control
and can, in extreme cases, affect our ability to operate a planned
transfer. Should a delay take place we will wait up to 1 hour
extra. After this time, a small charge will be made to cover
the driver’s wages. After this hour has passed and should
your flight be so delayed that we are obliged to operate subsequent
transfers we will return for you at the earliest possibility
or make alternative arrangements. Good communication between
you and Skiidy Gonzales is the key to dealing with delays. Please
inform us of any flight problems before you leave your departure
airport. In absolute extreme circumstances it may be that we
are unable to honour your transfer due to delays out of our
control. We will help you with all alternative transport for
which you will have to pay. We will provide all evidence and
proof that you will need to claim unused transfer costs from
you travel insurance provider.
Communication
Transport
operations, by their nature, are subject to numerous external
and unpredictable factors that can affect services. It is imperative
that you carry our contact details with you when travelling
and inform us of any delays, changes to travel arrangements
or any other issues that may affect the smooth operation of
your transfers. Likewise we would like to have a mobile number
as contact for your group so that we can get hold of you at
any time (or leave a message for you while you are on the plane)
should it be necessary. This communication is very important
and is mutually beneficial for us and our clients. Remember
that phrase ‘All you’ve got to do is keep talking.’
Terms
and Conditions
Please
click here to see a printable version of our terms and conditions
that apply to all persons booked to travel with Skiidy Gonzales.
Skiidy
Gonzales – The Lowdown
Skiidy
Gonzales is a trading name and a French registered business
owned by Roland Burns and Justin Page. We hold national and
international transport operator’s license and are fully
insured for all our operations and liabilities under French
law. |
