Geneva Airport Ski Transfers
 
Skiidy Gonzales
 

As Skiidy Gonzales Transfers continues to grow we are always on the lookout for exceptionally talented individuals to join our hard-working and extremely successful team. If you would like to join the Skiidy Gonzales team and the famous yellow vans, please email your CV with a covering letter to info@skiidygonzales.com


Driver

Reports to

Operations Manager

Hours
  • Full time: 35 hours per week (average 5 days pw)
  • Full time: 30 hours per week (average 4 days pw)
  • Part time: 24 hours per week (average 3 days pw)

Due to the nature of the work these hours are calculated as an average. It is expected that in peak weeks you will work over your allotted hours and quiet weeks you will work less.

Location

Predominantly based out of Morzine, Bourg St Maurice , La plagne & Val d'isere, transport routes between Geneva airport and resorts in the Portes Du Soleil area, Grand Massif area. Tarentaise region or any location deemed appropriate for execution of job role.

Description

To transport guests in a safe and timely manner between Geneva airport and their accommodation whilst ensuring the highest possible standards of customer service.

Key Responsibilities
  • Calm, confident, safe driving skill.
  • Maintenance of your allocated vehicle – cleanliness, fuel levels, reporting of maintenance work required – spot checks will be carried out
  • Ensure exceptional levels of customer service to all clients travelling with the company
  • Ensure you are an excellent representative of the company at all times through, courteous manner, good personal hygiene and excellent personal presentation (including neat trimmed hair and facial hair, clean/pressed uniform as provided by the company)
  • Locating accommodation drop off and pick up points as required.
Personality

Customer focused, good communicator, confident, reliable, flexible, tolerant attitude, excellent personal presentation, respond well to directives, able to get on with others and be a team-player.

Specific Job Skills

Excellent driver, excellent time keeping, full clean driving license held for at least 3 years, wide range of driving experience, customer service background, experience of driving minibuses is an advantage, experience driving in snowy/icy conditions is an advantage, French language is an advantage.

Experience/qualifications

Minimum age 25, EU Passport holders only. Professional driving qualification and or 2 seasons of driving experience required. If not must be available to attend training course. Employment contract subject to successful completion of training course.

Salary

Competitive hourly rate.

Application Process
  • CV’s submitted to james@skiidygonzales.com
  • Appropriate candidates will be forwarded a recruitment form to complete.
  • Applicants with relevant experience will undergo a telephone interview.
  • Selected candidates will need to submit references for approval.
  • Successful applicants will be offered a place on our winter training course at the expense of Skiidy Gonzales, commencing in early December. We expect full attendance on this course by all recruits. All candidates passing this course will be given a contract with Skiidy Gonzales and pay will begin after the completion of this training week.


Operations Manager

Reports To

Skiidy Gonzales Directors and General Manager

Location

Skiidy Gonzales Head Office (Morzine) with some travel to other French alpine resorts required.

Job Purpose

To manage the day-to-day operations of a busy, transfer business during the winter & summer seasons, along with a year round admin and recruitment.

Working with the scheduling and sales’ teams to ensure that transfers between resorts across the French Alps and alpine airports are carried out smoothly and efficiently considering client satisfaction, cost control and margin.

Responsible for the management of the driving team (upwards of 60 people) to maximise staff retention, service levels, staff satisfaction and to ensure company priorities and brand image are maintained throughout the season.

Key Responsibilities and Accountabilities
  • Recruitment and overseeing drivers’ application for SEFRI/OCPM authorisation to work from GVA.
  • Driver Induction
  • Driver rota planning and implementation
  • Day to day operation of our transport services to private and contract clients
  • Management of a large team of staff
  • Overseeing scheduling team with focus on cost control and reduction of dead time expenditure
  • Ground operations management from Geneva airport at weekends when required
  • Out of hours ‘on call’ duties as per rota
  • Assisting with general enquiries and sales
  • Continually seeking to improve the operational systems, processes, information flow and organizational planning.
  • Other duties as necessary
Experience and Personal Requirements

The Operations Manager will be required to demonstrate experience in the following areas:

  • Team management, responsibility for large teams, ideally with experience of managing remote teams
  • Responsibility for managing complex operational processes in a busy, fast-moving environment
  • Experience of dealing with internal and external client audiences at all levels of business and effectively communicating important messages in a clear and succinct manner
  • Experience in working towards Key Performance Indicators including in areas of budget and satisfaction
  • An understanding of the ski industry and the French Alpine region would be preferable but not essential although a willingness to learn quickly is absolutely necessary for the role

The Operations Manager will possess the following personal qualities

  • The ability to make quick, sound decisions and follow these through to a successful conclusion
  • The ability to work in a fast-paced environment where multiple priorities and communications’ channels will be in place
  • The ability to empathise and motivate a team to the benefit of the company and each individual member of the team
  • An enthusiastic, flexible and determined approach to all tasks
  • Possess a high level of organisation and administrative skills with the ability to multi task
  • An empathic communicator, able to lead by example and be a confident public speaker
  • A team player who is happy to get involved in all aspects of office life as is required as an integral part of a team
  • MUST BE ABLE TO CONVERSE IN FRENCH
General Skills and Attitude

Self-driven, results-orientated with a positive outlook, and a clear focus on high quality service and business profit. A natural communicator and logical thinker who is mature, credible, and comfortable in dealing with individual clients and large account clients in a confident manner. Reliable, tolerant, FLEXIBLE and determined. Well presented and businesslike. Keen for new experience, responsibility, accountability and looking for an opportunity to make themselves an invaluable and primary person within the organisation. Able to get on with others and be a team-player, and have a sense of humour!

Find out what our drivers think of us

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Hours

Full time - Due to the nature of the role the actual number of hours worked will vary from week to week and the time of year, in accordance with seasonal fluctuations of demand for our services. Our standard base working week is 35 hours.

Term

October 2015 to April 2016 - Leading to a year round contract following a successful review of this period.

Application Process

To apply for the role, please send your CV and a covering letter/email to justin@skiidygonzales.com

If you are shortlisted for the role, you will be asked to complete a further short application and then, if successful at this stage, be asked to attend interview in Morzine, London or Bristol (dates to be confirmed). Please note, applicants will be required to show their level of French during the recruitment process.



Sales and Administration Assistant

Reports to

General Manager

Hours

Full time (35 hours per week with a requirement for more during busy times)

Location

Skiidy Gonzales Head Office (Morzine)

Salary

To be confirmed

Description

The purpose of the Sales and Administration Assistant role within Skiidy Gonzales is to act as the first point of contact with international contract clients, public clients and other transfer companies and to manage requests via email, telephone and face-to-face in both English and French.

This will involve working with the operations, scheduling and wider sales and administration teams to ensure that all enquiries are dealt with efficiently and in a friendly manner, all sales opportunities are followed-up and maximised and that pertinent information is transmitted to other teams within appropriate timescales.

The Sales and Administration Assistant will generally help to ensure the smooth running of the busy office during the winter season undertaking any task required to aid in this objective.

Key Responsibilities
  • Dealing with enquiries from the public via email, telephone or face-to-face in both English and French
  • Ownership of requests from high-value contract clients – ensuring that the requests are actioned and completed successfully
  • Providing support to operations and driving teams in dealing with and communicating resolutions to any issues arising
Experience and Personal Requirements

The Sales and Administration Assistant will require to demonstrate experience in the following areas:

  • Experience of office and administration tasks in a busy, fast-moving environment
  • Experience of dealing with internal and external client audiences at all levels of business and in dealing with enquiries in a professional and friendly manner
  • Proficiency in both spoken and written English and French with Spanish an advantage
  • An understanding of the ski industry and French Alpine region would be preferable but not essential although a willingness to learn quickly is absolutely necessary for the role

The Sales and Administration Assistant will possess the following personal qualities:

  • The ability to remain calm and focussed in a busy, fast-paced office environment
  • A friendly, enthusiastic approach to dealing with tasks and in communicating with all company clients and employees
  • The ability to multi-task and prioritise tasks while ensuring all tasks are completed in a timely manner
  • A team player who is happy to get involved in all aspect of office life as is required as an integral part of a small team
Application Process

To apply for the role, please send your CV and a covering letter to justin@skiidygonzales.com.

If you are shortlisted for the role, you will be asked to complete a further short application and then, if successful at this stage, be asked to attend interview in Morzine or London (dates to be confirmed).



See what our ex staff say about us

Over the years we have had over 340 drivers since we began back in 2006. Many of our drivers return year on year and we strive to maintain a great relationship with our employees. To give new applicants an idea of what its like to work for us, we have asked them to complete a small questionnaire below rating their experience as Excellent, Good, Fair or Poor. And to leave comments of their positive experience. Have at look our live feedback for yourself!



Contact Us

book now email us now call us now
Book Now juan@skiidygonzales.com +33 (0) 4 50 37 36 85

 
 
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