Our Services

We operate three types of transfer services. Our private vehicle service for the quickest and most convenient transfer to all our resorts and our legendary guaranteed shared service and our low cost shuttle service to Morzine available during the winter season only.

All our transfers are sold and managed through our secure website and are GDRP compliant. Our offices in Morzine are open from 9 am to 7 pm every day during the winter season and 9 am to 5 pm every day during the summer season for sales and operations. For those who are traveling outside of these hours, we maintain a contact line to assure service delivery 24/7. We have everything in place to make your ski transfers as easy as possible.

 

 

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A single pickup date is always required
A return pickup date is also required

Low-Cost shuttle service to Morzine

Our low cost shuttle to central Morzine provides an extra option to all those visiting the valley during the winter season only. All pick ups and drops offs for this service will be from the coach parking in Place De La Poste. Click here for a map displaying this location.

 

  • Timetabled service - you pick the time you wish to leave the airport or resort

  • When selecting your airport or resort departure time please consider leaving a suitable margin of time to clear security and passport control both on arrival and on departure. From leaving Morzine the standard journey time is 1.5 hours but this can be affected by traffic on busy days or weather conditions.

  • Arrival in Geneva

    • Please make your way to our airport desk in the arrivals hall to check in. As you enter the arrivals hall from baggage claim, turn left and you will find our desk next to the green Tekoe cafe and opposite the UBS cash points.

    • You must check in at our desk 15 minutes before departure time

    • In Morzine you will be dropped off at the coach parking in Place De La Poste. 

  • Departure from Morzine

    • The collection point is the coach parking in the Place De La Poste.

    • Please be at the collection point 15 minutes before departure.

  • Missed shuttle

Should the situation arise where you miss the shuttle (arrival or departure) we will offer you replacement seats on subsequent shuttle services on the same day if they are available. If there are none available then upgrades to shared or private services may be possible but will depend on availability on the day.

Guaranteed shared transfers to the Portes Du Soleil

Since our very first day we have pioneered a guaranteed shared service to the Portes Du Soleil. This service not only offers you great value but the best protection against flight disruption and has been the driving force behind our growth and market leadership. We still operate with the same original principles but these days our increased operating volume provides you with even more options and solutions in cases of delays. Our guarantee is that we will not cancel shared services for profitability reasons. If we sell a single seat (between 09.00 and 21.00) and there is only one person on the transfer we will run it!

  • Departure from the airport within 60 minutes of arriving at our desk during the winter season and 120 minutes during the summer season.

  • Door to door service

  • Flights monitored by our operations team

  • Vehicles with 8, 13 or 19 seats

  • A vehicle change may happen. This is only done in order to reduce the time you may spend picking up and dropping off groups in resort.

  • No timetables. Schedules are produced to your flight times.

  • Departure times sent by SMS the day before

  • 24/7 support from operations team

  • Flight delays

    • If your flight is delayed we will transfer you free of charge to next available seats on either our shared or shuttle service where available.

 

Private transfers

If you require a private service that will save you time at the airport and in the resort then we have a large fleet available for you. Each vehicle can transport up to 8 passengers comfortably so larger groups can utilise multiple vehicles or if available we may use one of our larger vehicles.. There are several advantages of a private transfer.

 

 

  • Your driver will be waiting for you on arrival

  • No waiting for other passengers

  • Door to door services

  • Flights monitored by operations team

  • Guaranteed waiting time of one hour in case of delayed flights

  • Departure times sent by SMS the day before

  • 24/7 support from operations team

  • Flight delays

    • In cases of flight delays, over the included one hour of waiting time, the driver may need to depart after the one hour waiting time to complete subsequent journeys. If available, replacement private vehicles will be provided. If this does not involve dispatching extra vehicles no charges will be made. If this is not possible then prioritised next available seats on shared or shuttle services will be offered free of charge. Should the passengers prefer to retain private services and second vehicles are dispatched, charges will be made and documentation provided for a claim against travel insurance.